Privacy Policy
Last Updated: May 15th, 2023
Welcome to the UIQ Living Website, which is owned and operated by UIQ Living. This privacy policy explains how we collect, use, and protect the personal data of our visitors and customers when you access or use our Website.
We respect your privacy and are committed to protecting your personal data in accordance with applicable laws and regulations. Please read this policy carefully before using our Website or providing us with any personal data.
By using our Website or providing us with any personal data, you agree to this policy and consent to our collection and use of your personal data as described in this policy. If you do not agree to this policy or do not consent to our collection and use of your personal data, please do not use our Website or provide us with any personal data.
We may update this policy from time to time to reflect changes in our practices or in the law. We will notify you of any material changes by posting a notice on our Website or by sending you an email. The date at the top of this policy indicates when it was last updated. Your continued use of our Website or provision of any personal data after any update constitutes your acceptance of the updated policy.
If you have any questions or concerns about this policy or our privacy practices, please contact us at support@uiqliving.com.
What Personal Data We Collect
We collect various types of personal data from our users depending on how they interact with our Website. Personal data means any information that can be used to identify an individual directly or indirectly.
We collect personal data directly from you when you:
- Create an account on our Website
- Make an order on our Website
- Sign up for our newsletter or other marketing communications
- Contact us via email, phone, chat, or social media
- Join any surveys, contests, or promotions give feedback or reviews on our products or services ask for a return, refund, or exchange
We collect personal data indirectly from you when you:
- Visit or browse our Website
- Click on any links or ads on our Website
- View or interact with any content on our Website
- Buy something on our Website
The personal data we collect directly from you may include:
- Your name
- Your email address
- Your phone number
- Your shipping address
- Your billing address
- Your payment information
- Your order details
- Your account details
- Your preferences and settings
- Your feedback and reviews
The personal data we collect indirectly from you may include:
- Your IP address
- Your device type and identifier
- Your browser type and version
- Your operating system and platform
- Your location and time zone
- Your referral source and exit page
- Your pages visited and time spent on our Website
- Your actions and interactions on our Website
- Your shopping cart and purchase history
We collect personal data indirectly from you using cookies and similar technologies. Cookies are small files that are stored on your device when you visit our Website. They help us to recognize you, remember your preferences, analyze your behavior, and deliver personalized content and ads to you. For more information about cookies and how we use them, please see our Cookie Policy.
You can choose to accept or reject cookies by adjusting your browser settings. However, if you reject cookies, some features and functionalities of our Website may not work properly or at all.
How We Use Your Personal Data
We use the personal data we collect from you for various purposes based on one or more of the following legal grounds:
- Consent: You have given us your clear and explicit consent to use your personal data for a specific purpose. For example, when you sign up for our newsletter or agree to receive marketing communications from us.
- Contract: You have entered into a contract with us or are about to enter into a contract with us and we need to use your personal data to perform our contractual obligations. For example, when you make an order on our Website and we need to process and deliver it to you.
- Legitimate interest: We have a legitimate interest in using your personal data for a certain purpose that is not overridden by your interests or rights. For example, when we use cookies to analyze and improve our Website or when we send you personalized offers based on your purchase history.
We use the personal data we collect from you for the following purposes:
- To provide you with our products and services: We use your personal data to process and fulfill your orders, to communicate with you about your orders, to deliver your products, to provide customer service, and to manage your account.
- To improve our Website and products: We use your personal data to analyze how you use our Website, to measure the performance of our Website, to identify and fix any errors or problems, to test new features or changes, and to develop new products or services.
- To market our products and services: We use your personal data to send you newsletters, promotions, offers, surveys, or other marketing communications that may be of interest to you. You can opt out of receiving these communications at any time by following the instructions in each communication or by contacting us.
- To comply with our legal obligations: We use your personal data to comply with any laws or regulations that apply to us, such as tax laws, consumer protection laws, or data protection laws. We may also use your personal data to respond to any requests or inquiries from any authorities or courts.
- To protect our rights and interests: We use your personal data to protect our rights and interests, such as enforcing our terms and conditions, preventing fraud or abuse, resolving disputes or claims, or defending ourselves from any legal actions or liabilities.
How We Share Your Personal Data
We do not sell, rent, or trade your personal data with any third parties for their own purposes. We only share your personal data with third parties that help us provide our products and services to you or that we are required to share with by law. We only share your personal data with third parties that respect your privacy and comply with applicable laws and regulations. We share your personal data with the following third parties:
- Service providers: We share your personal data with service providers that perform functions on our behalf, such as payment processors, shipping providers, analytics services, email services, etc. These service providers only access and use your personal data as necessary to perform their functions and in accordance with our instructions and agreements.
- Business partners: We share your personal data with business partners that we collaborate with to offer you certain products or services, such as affiliates, resellers, distributors, etc. These business partners only access and use your personal data as necessary to provide you with the products or services and in accordance with our instructions and agreements.
- Legal authorities: We share your personal data with legal authorities when we are required to do so by law or when we believe it is necessary to comply with a legal obligation, to respond to a request or inquiry from any authorities or courts, to protect our rights and interests, or to prevent fraud or abuse.
How We Protect Your Personal Data
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Using encryption to protect your personal data when it is transmitted or stored
- Limiting access to your personal data to only those who need it to perform their functions
- Training our staff and service providers on how to handle your personal data securely and confidentially
- Reviewing and updating our security policies and practices regularly
However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal data. You are responsible for keeping your account password and any other login credentials safe and confidential. You should also use a secure internet connection and device when accessing or using our Website.
How Long We Keep Your Personal Data
We only keep your personal data for as long as necessary to fulfill the purposes for which we collected it or to comply with any legal obligations or requests. The retention period for your personal data may vary depending on the type of data, the purpose of use, and the applicable laws and regulations. When we no longer need your personal data, we will delete it or anonymize it in accordance with our data retention policies and practices.
How We Transfer Your Personal Data
We may transfer your personal data to other countries or regions where we or our service providers operate. These countries or regions may have different data protection laws and standards than your country or region. We will only transfer your personal data to countries or regions that provide adequate protection for your personal data or that have appropriate safeguards in place, such as contractual clauses, certification schemes, or binding corporate rules. By using our Website or providing us with any personal data, you consent to the transfer of your personal data to other countries or regions as described in this policy.
What Are Your Rights Regarding Your Personal Data
Depending on the laws and regulations that apply to you, you may have certain rights regarding your personal data that we collect and use. These rights may include:
- The right to access: You have the right to request a copy of the personal data that we hold about you.
- The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data that we hold about you.
- The right to erasure: You have the right to request that we delete any personal data that we hold about you, unless we have a valid reason to keep it.
- The right to restriction: You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you dispute its accuracy or legality.
- The right to object: You have the right to object to our processing of your personal data for certain purposes, such as direct marketing or legitimate interests.
- The right to data portability: You have the right to request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.
- The right to withdraw consent: You have the right to withdraw your consent at any time when we rely on your consent as the legal basis for processing your personal data.
- The right to complain: You have the right to file a complaint with us or with a supervisory authority if you believe that we have violated your privacy rights or any data protection laws or regulations.
If you wish to exercise any of these rights or if you have any questions or concerns about this policy or our privacy practices, please contact us at support@uiqliving.com. We will respond to your request or inquiry within a reasonable time and in accordance with applicable laws and regulations.
How We Use Cookies and Similar Technologies
We use cookies and similar technologies, such as web beacons, pixels, tags, scripts, etc., on our Website. Cookies are small text files that are stored on your device when you visit our Website. They help us recognize you, remember your preferences, enhance your user experience, measure the performance of our Website, deliver relevant ads, and improve our products and services.
We use different types of cookies for different purposes:
- Essential cookies: These cookies are necessary for the proper functioning of our Website and cannot be disabled. They enable you to access and use our Website, such as logging in, placing orders, etc.
- Functional cookies: These cookies allow us to provide you with additional features and functionalities on our Website, such as remembering your preferences, language settings, etc.
- Analytical cookies: These cookies help us understand how you use our Website, such as which pages you visit, how long you stay, what you click on, etc. They help us measure the performance of our Website and improve it
- Marketing cookies: These cookies help us deliver personalized ads to you based on your interests and behavior. They also help us measure the effectiveness of our advertising campaigns and optimize them.
You can choose to accept or reject cookies by adjusting your browser settings. However, if you reject cookies, some features and functionalities of our Website may not work properly or at all. You can also opt out of receiving targeted ads from certain third-party advertisers by visiting their websites or using their tools.
For more information about cookies and how to manage them, please visit www.allaboutcookies.org or www.youronlinechoices.eu.
How to Contact Us
If you have any questions or concerns about this policy or our privacy practices, please contact us at support@uiqliving.com. We will respond to your request or inquiry within a reasonable time and in accordance with applicable laws and regulations.
Thank you for reading our privacy policy. We hope you enjoy using our Website and products.